It's important to know why customer reviews are important because when you learn their potential benefits, you know what tactics to seize upon to grow your business.
Online reviews are important because they help showcase your company’s reputation, they increase sales and improve search rankings for your website.Īnd get this-did you know that reviews influence 90% of potential customers better than a sales pitch? In this post, I will go over why customer reviews are important to your business and how you can get more positive reviews to increase your sales and maybe even one day get off the truck. So, let’s look at why customer reviews are so impactful and learn exactly how they can help you grow. Local companies that understand the importance of customer reviews can leverage them across their Google Business Profile, their Facebook Page and their website to gain a competitive edge. According to online review statistics, potential customers read an average of ten reviews before committing to a service provider. You take conflicts of interest out of the equation. That’s because individuals find customer reviews are more trustworthy than what a local business might say about themselves. Makes sense, right? If someone else like you gives honest feedback of a business based on a personal experience, you’ll probably listen to what they have to say. How many times have you looked up a local business on Google or Facebook and went straight to their customer reviews? Delight Your Customers and Reap the Benefits of Customer Reviews
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